You missed the conference in Vilnius last October? Join 100+ SSC/GBS experts from across CEE in Budapest on 23-24 April 2024 for the spring edition!
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Time for SSC/GBS to become the laboratories of the future of work: Flexibility, innovation, technology integration, process excellence, capability enlargement, growing ambition
10-11 October 2023 / Vilnius (Radisson Blu Lietuva Hotel)
6th SSC/GBS Strategic Management Conference
Download Agenda
AUTUMN EDITION

Agenda at a glance (autumn 2023)

Tuesday 10 October 2023 - Day 1

ADAPTING TO (AND LEVERAGING) THE MACRO ENVIRONMENT
– Be brave! Taking the driver seat in leading transitions and transformation programs globally in these turbulent times
– Rising costs and labor market saturation: The question of CEE’s competitiveness for transactional activities and beyond
– Developing a branding of its own for SSC/GBS to become an industry of choice

STRUCTURAL TRANSFORMATION FOR LONG-TERM SUSTAINABILITY
– Organizational flexibility and resilience – the new “must-haves” to sustainable SSC/GBS operations, but easier said than done?
– The future resides in GBS’ ability to MASSIVELY simplify, not only the processes, but the entire way of doing business
– Stakeholder management: Role of SSC/GBS in nurturing the business relationship with HQ (and not the other way around)

2 x 30-min Q&A SESSIONS + LIVE VOTING

1-HOUR ROUND-TABLES DISCUSSIONS

Wednesday 11 October 2023 - Day 2

GLOBAL CAPABILITIES, INTEGRATING TECHNOLOGY
– Fish local, act global – How GBS need to empower their local talents to fuel global operations scale-up
– From cost-driven transitions to capability-based assessment: Bring in more complex services
– Intelligent business service center concept: Gathering the fruits of digitization and automation at large

IT IS ALL ABOUT PEOPLE
– Business opportunities hidden behind D&I initiatives and how to handle new generations’ expectations
– “It is a people business” – Responsible approach to put the well-being of your employees up front as part of your long-term strategy
– Anticipating needed future skillsets to set-up a sustainable, adaptable and efficient training strategy

2 x 30-min Q&A SESSIONS + LIVE VOTING

1-HOUR ROUND-TABLES DISCUSSIONS

2023 Speakers line-up

More speakers coming soon - stay tuned!

100% of corporate speakers with the highest level of seniority in the SSC/GBS arena, gathering to share their experience and network with like-minded professionals wishing to shape the future of the industry in the region!

Tickets - Registration

Don’t miss your chance to secure your seat at the best possible price and meet your peers face-to-face in October to exchange about challenges and share experiences!

Payment available by bank transfer or credit card (only VISA and MasterCard accepted*).

Countdown before the end of the conference:

SUPER EARLY-BIRD PRICE

(Valid until 31 May)
(For SSC/GBS employees only**)
900 € (excl. VAT***)

This ticket includes:

  • Access to conference presentations
  • Access to all Q&A panels
  • Access to all networking sessions
  • Coffee breaks and lunches for 2 days
  • Access to presentations post-event

LAST EARLY-BIRD PRICE

(Valid until 31 August)
(For SSC/GBS employees only**)
1,200 € (excl. VAT***)

This ticket includes:

  • Access to conference presentations
  • Access to all Q&A panels
  • Access to all networking sessions
  • Coffee breaks and lunches for 2 days
  • Access to presentations post-event

STANDARD PRICE

(Valid from 1 September)
(For SSC/GBS employees only**)
1,500 € (excl. VAT***)

This ticket includes:

  • Access to conference presentations
  • Access to all Q&A panels
  • Access to all networking sessions
  • Coffee breaks and lunches for 2 days
  • Access to presentations post-event
REGISTER HERE

*Credit card payment with VISA or Master Card ONLY – Contact us for more information.

**Tickets price as stated are for SSC/GBS employees only – tickets for consultants, vendors, solutions providers are available at a standard price of 2,500 EUR + VAT for 2 days – purchase online here.

***IMPORTANT: Rates indicated above are exclusive of 21% VAT that will be added to your purchase upon payment.
By selecting a ticket and proceeding with the registration, you agree with our privacy policy and you accept our terms and conditions.

Radisson Blu Lietuva Hotel

Skybar meeting room, 22nd floor

Vilnius (Lithuania) | 10-11 October 2023

More info at contact@connect-minds.com

Sponsorship opportunities

Gold sponsor

Event partnerHighradius Logo SSC/GBS Strategic Management Conference Vilnius by Connect Minds

Workshop partner
Logo Harmodesk sponsor SSC-GBS Strategic Management Conference Connect Minds

Partnering with the autumn edition of the CEE Strategic SSC/GBS Conference in the Baltics represents an ideal opportunity to discuss challenges, objectives and aspirations of the key players in the region.

The event is aimed at “connecting minds” to imagine the future of the industry and ultimately, find ways to improve efficiency, productivity and quality of service delivery.
So if you have solutions that can help in doing so, why not associating your brand with the main conference focusing exclusively on SSC/GBS management in CEE?

Get in touch with us to find out more about tailored packages and how to:

  • Showcase the advantages of your solutions servicing strategic SSC management
  • Promote your range of adapted products
  • Raise your brand image and develop awareness
  • Meet with your primary target and build up strong relationship