ADAPTING TO (AND LEVERAGING) THE MACRO ENVIRONMENT
– Be brave! Taking the driver seat in leading transitions and transformation programs globally in these turbulent times
– Rising costs and labor market saturation: The question of CEE’s competitiveness for transactional activities and beyond
– Developing a branding of its own for SSC/GBS to become an industry of choice
STRUCTURAL TRANSFORMATION FOR LONG-TERM SUSTAINABILITY
– Organizational flexibility and resilience – the new “must-haves” to sustainable SSC/GBS operations, but easier said than done?
– The future resides in GBS’ ability to MASSIVELY simplify, not only the processes, but the entire way of doing business
– Stakeholder management: Role of SSC/GBS in nurturing the business relationship with HQ (and not the other way around)
2 x 30-min Q&A SESSIONS + LIVE VOTING
1-HOUR ROUND-TABLES DISCUSSIONS
GLOBAL CAPABILITIES, INTEGRATING TECHNOLOGY
– Fish local, act global – How GBS need to empower their local talents to fuel global operations scale-up
– From cost-driven transitions to capability-based assessment: Bring in more complex services
– Intelligent business service center concept: Gathering the fruits of digitization and automation at large
IT IS ALL ABOUT PEOPLE
– Business opportunities hidden behind D&I initiatives and how to handle new generations’ expectations
– “It is a people business” – Responsible approach to put the well-being of your employees up front as part of your long-term strategy
– Anticipating needed future skillsets to set-up a sustainable, adaptable and efficient training strategy
2 x 30-min Q&A SESSIONS + LIVE VOTING
1-HOUR ROUND-TABLES DISCUSSIONS
100% of corporate speakers with the highest level of seniority in the SSC/GBS arena, gathering to share their experience and network with like-minded professionals wishing to shape the future of the industry in the region!
Payment available by bank transfer or credit card (only VISA and MasterCard accepted*).
Countdown before the end of the conference:
This ticket includes:
This ticket includes:
This ticket includes:
*Credit card payment with VISA or Master Card ONLY – Contact us for more information.
**Tickets price as stated are for SSC/GBS employees only – tickets for consultants, vendors, solutions providers are available at a standard price of 2,500 EUR + VAT for 2 days – purchase online here.
***IMPORTANT: Rates indicated above are exclusive of 21% VAT that will be added to your purchase upon payment.
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Vilnius (Lithuania) | 10-11 October 2023
More info at contact@connect-minds.com
Gold sponsor
Event partner
Workshop partner
Partnering with the autumn edition of the CEE Strategic SSC/GBS Conference in the Baltics represents an ideal opportunity to discuss challenges, objectives and aspirations of the key players in the region.
The event is aimed at “connecting minds” to imagine the future of the industry and ultimately, find ways to improve efficiency, productivity and quality of service delivery.
So if you have solutions that can help in doing so, why not associating your brand with the main conference focusing exclusively on SSC/GBS management in CEE?
Get in touch with us to find out more about tailored packages and how to: