agne-jurksiene_digitech_cee-strategic-ssc-gbs-conference-autumn_vilnius_connect-minds

Agne Jurksiene

Vice President of Operations, Digitech - LT
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Session details

FOCUS ON THE “S” OF ESG AND BRING THE “HUMAN” BACK TO THE CENTER

“SSC/GBS is a people business” – So why is it so robotic? Looking at ESG as a softer approach to run operations responsibly and putting the well-being of your employees up front as part of your longterm strategy

  • Loss of loyalty, engagement, isolation due to remote work, disconnection to the company (values and happenings) – addressing the undesirable effects of the new ways of working
  • Adapting to a more flexible, more balanced new reality while dealing with the same (or maybe even stronger?) pre-pandemic constraints of productivity, workload and deliverables
  • Redefining the office as a “human interaction place”, sort of a new cocoon to boost creativity, innovation and ambition