HYBRID MODEL – MAKING IT WORK ON THE LONG RUN

Lessons learnt, visions and aspirations, almost a year in the “new normal” – how to define and develop a “non-static” hybrid model to make it effective on the long run

• Managing teams remotely and performance management – balance “trust vs. control” and impact on motivation, engagement and service delivery
• Knowledge transfer/sharing in a more and more complex and virtual work environment
• The “office” at the crossroads of the resistance to change: Dealing with the intergenerational gap and managing a plethora of new work environment expectations