Panel Cohabitating and Living With the Robots: All You Need to Know About RPA Solutions from Preparation to Implementation Starting from scratch and needs assessment: Which processes to automate and at what cost? The HR factor: Communication, training, transition and change management Robotics: Threat or opportunity – The end of traditional workforce in transactional activities?...
Talent is a scarce resource, so make sure you attract the right people and keep them engaged to secure seamless flow of activities and high level of operations. Shared Service Centers represent a formidable opportunity for young executives to jump into an international career. But in the face of increasingly complex and demanding requirements, recruitment, engagement...
Gain with this comprehensive half-day workshop a solid understanding of practical, hands-on robotics process automation integration and running in your SSC operations. Standardizing your back office activities is a crucial aspect of your tomorrow’s savings and growth and it is time to embark on the journey with the robots. By taking part in this 3-hour...
Speed Networking Session 25-minute facilitated networking session. How does it work? 2 lines facing each other. 1 stays still while the other moves 1 step right every 1 minute. The objective? Encouraging people to quickly introduce themselves to as many peers as possible, break the ice, exchange business cards and give a nice preview of...
Closing Panel CLOSING PANEL: The Sacrosanct Stakeholder Management Strategy: How to Make HQ (the Bosses) Understand that Your SSC Brings More Than Ever Business Value to Corporate The objective of this closing panel is to have a debate on the future of SSCs – will all organizations slowly but surely move from captive SSCs to...
Technology Integration Pillar “Don’t Tell Me, Show Me”: Building a Data Analysis Function to Create an Intelligent Enterprise A story about ultimate transparency and extreme ownership: How to properly leverage on the “connection” opportunities given by new technologies and improve employees’ performances by focusing efforts on areas that matters the most. This session will introduce...
Technology Integration Pillar What is All the Fuss Around RPA: Do You Really Need it and Where to Start the Transition to Robots? Some already speak about what comes after RPA. Wait a minute, has it revolutionized the SSC industry yet? This session will cover the main challenges, long term benefits and best solutions for...
Technology Integration Pillar From Paper to Digital Case-Study: How Orkla Accounting Center Implemented an Efficient Electronic Invoice System to Smoothen their Accounting Services and Improve their Business Operations Implementing an e-Invoicing system can be a complicated task. The process will involve a number of people in several areas of your business and will potentially extend...
Process Optimization Pillar Value-Added Solutions to Strategically Position your Shared Services: A Case-Study on How Al Tayer Group Transformed their HR Shared Services into a Profit Center Although the concept of SSC is initially to help the company reduce costs and smoothen operations, there are some Shared Service Centers that go a step beyond. It...
Process Optimization Pillar Take your SSC’s Continuous Improvement Strategy to the Next Level: Bottom-Up Approach and Increased Empowerment to Achieve Better Business Results A smart approach to both increased productivity and loyalty resides in the establishment of a properly adapted continuous improvement methodology. With today’s new tools and technologies in place, most seem to think...
