Jan Nikus

Head of Business Services, KONE - FI

Speaker info

Session details


What does SSC/GBS means for your corporation and is it time to “merge it back” into the mainstream organization?

  • Defining a newly simplified, aligned and integrated organization based on business partnership rather than hierarchical reporting to unleash the power of GBS
  • Head of GBS to take on a C-Level position to ensure strategic relevance of your GBS?
  • Is centralization still making sense in a globalized economy? How to measure the value delivered and how to recreate a vision that engages “growth expecting” stakeholders
  • Breaking down silos and the perception of SSC/GBS at HQ level: How to communicate on value added and progress more effectively