HUMAN RESOURCES LIMITATIONS Vs. NEW PLAYERS ON THE MARKET

The big HR question to the future of SSC/GBS in CEE: What will be the cost of today’s big bang in worklife balance aspirations and how will it impact the industry’s footprint in the region?

• Are SSCs slowly but surely cannibalizing the labor market they live from?
• What can be the long term impact of mass recruitment campaigns on the business equilibrium at city levels?
• Standardization of tasks = standardization of profiles: A paradox in the era of a growing expectation for “jobs with a purpose”?
• The maturity question and the shift of the critical mass challenges: Where are the new talent pools going to be and can flexibility alone be a response to that?