DIGITALIZATION AND AUTOMATION ARE MORE THAN EVER ON THE MENU

Sky is the limit – Leveraging on the potential of wide-spread automation for SSC/GBS to remain relevant (and strengthen its position) in the global corporate strategy

• Open your mind and stay alert: New responsibilities of SSC/GBS leaders in exploring new technologies that can support digital transformation
• How can the sector come out stronger of the pandemic: resilience, agility, specific industry codes and automation championing
• How to utilize RPA/automation/digitalization as tools to help employee retention and support attraction
• Role of service providers in developing solutions that support harmonization at country/government level and influence national transformations to bridge the digitalization gap between countries